Your first Umrah: a simple guide

• Trusted Umrah partner

  We explain each step before you fly, and you can ask us anything on WhatsApp.

• On-ground support in Makkah & Madinah

  We help you before you fly, and our team is with you in Makkah and Madinah.

• Made for families

  Hotels, transport and pace planned for parents, children and elders.

• Hassle-free, start to finish

  Visa help, hotels and transport arranged for you, in one place.

1. Choose your month. Ramadan and the school holidays are the busiest times. Other months are quieter and cost less.
2. Check your passport. It usually needs at least six months left on it.
3. Book your package, or your hotels and transport. Before the visa is issued, Saudi Arabia usually asks for confirmed hotel and transport bookings on Nusuk.
4. Apply for the visa. We help you with the application.
5. Get the vaccinations your visa needs. We tell you which apply to you.
6. Fly to Jeddah or Madinah. If you start in Makkah, you put on ihram before the miqat, which you usually pass on the plane.
7. Perform Umrah: tawaf, sa'i, then cutting or shaving the hair. Our step-by-step guide explains each part.
8. Spend the rest of your days in prayer, visit Madinah and the Prophet's Mosque, and fly home.

The rites of Umrah take a few hours. Many people stay 10 to 15 days so they have time in both Makkah and Madinah. A week can work if you are short of time. With children or elderly parents, a longer stay at a slower pace is easier.

It depends on where you land. From Jeddah, Makkah is closer, so many people perform Umrah first and go to Madinah afterwards. If you fly into Madinah, you can start there and go to Makkah later, putting on ihram at the miqat on the way.

Starting in Madinah gives a first-timer a few calmer days before Umrah. Starting in Makkah means you perform Umrah while you are fresh.

Nusuk is Saudi Arabia's official app and website for Umrah. It is used for Umrah permits, for Rawdah visits in Madinah and, for many visas, for the hotel and transport bookings. The rules depend on your passport and where you live, and they change often.

We help you with the visa application and the bookings it needs. We can't guarantee a visa: Saudi Arabia decides. Our visa information page lists the documents you usually need.

• Your transport from the airport to the hotel, between the cities and back
• Help if something is wrong with a room or a transfer
• Ziyarat in Makkah and Madinah, if you want it
• Help if your plans change, such as a new flight time

• Learn the steps and the duas before you go. Our Umrah guide covers the main steps.
• Wear in your shoes or sandals before the trip. You will walk a lot.
• Drink plenty of water. Zamzam water is available all around the Haram.
• If you can, go for tawaf at quieter times, such as late at night or mid-morning.
• Pack light. Our list of what to pack for Umrah helps.
• Read the best time to go for Umrah before you choose your dates.

Your written quote lists exactly what is in your package. These are the usual choices.

We don't issue visas and can't guarantee one: Saudi Arabia decides. We help you with the application and the bookings it needs.

1. 1

   Tell us about your trip

   Send the form or a WhatsApp message with your month, who is travelling and the hotels you would like.

2. 2

   Get a written quote

   We send the hotel names, the nights in each city, the room plan, and what is and is not included.

3. 3

   Confirm and pay

   When you are happy, you confirm and pay a deposit by bank transfer. Our bank details are on the booking documents we send you. The balance is due before you travel.

4. 4

   We look after you there

   Our team is in Makkah and Madinah while you are. If a room or a transfer is not right, message us and we deal with it.

• Umrah guideThe main steps of Umrah, from ihram to cutting the hair.
• How to perform Umrah, step by stepEach part of Umrah explained.
• What to pack for UmrahA checklist for your bags.
• The best time to go for UmrahWeather, crowds and prices through the year.
• Family Umrah packagesRoom plans and pace for parents and children.
• Visa informationThe documents you usually need.